Privacy Policy

Oracle Brokers (Pty) Ltd (“we,” “our,” or “us”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA). This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following categories of personal information:

Personal Identifiers: Name, ID number, email address, phone number, and physical address.

Financial Information: Details provided for services such as asset management or insurance solutions.

Website Usage Data: IP address, browser type, device information, and activity on our website through cookies or similar technologies.

Communication Records: Messages or inquiries sent to us via contact forms or email.

2. How We Use Your Information

We use your personal information for the following purposes:

To provide our financial services and respond to inquiries.

To process transactions, requests, or applications.

To personalise your experience on our website.

To comply with legal and regulatory obligations.

To improve our services and conduct analytics.

To communicate updates, offers, or service changes (with your consent where required).

3. Sharing of Information

We will not sell, rent, or trade your personal information. However, we may share your data:

With authorised third-party service providers who assist us in delivering services.

With regulatory or legal bodies when required by law.

If necessary to protect our legal rights, users, or comply with law enforcement requests.

4. Data Storage and Retention

Your personal information will be stored securely in compliance with POPIA. We will retain your data only as long as necessary for the purposes described above or as required by law.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyse web traffic and improve functionality.

Types of Cookies: Functional cookies, performance cookies, and analytics cookies.

Your Choices: You can manage cookie preferences through your browser settings.

6. Your Rights

As a South African citizen, you have the following rights under POPIA:

The right to access personal information we hold about you.

The right to correct or update your personal information.

The right to object to the processing of your information for specific purposes.

The right to request the deletion of your data where legally applicable.

To exercise these rights, contact us.

7. Data Security

We implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, or destruction.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The latest version will always be available on this page, with the effective date updated accordingly.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us